Billing & subscription

Everyone starts on Free. Upgrading to Pro unlocks projects · accumulation across threads and team work. Billing runs through Stripe, and you manage everything from the console Account page.

Plans

• Free · personal handovers: self-sufficient, standalone snapshots, each complete on its own. Free accounts can hold up to 500 personal handovers at once. Names are kept, never overwritten: save the same name again and Soil stores the new one as #name-001, -002, … as a distinct handover, so it counts toward the 500 like any other save. At the ceiling a save is refused · nothing is stored and no load code is issued. Delete handovers you no longer need to make room, or upgrade to Pro, which has no ceiling.
• Pro · $9.90/month USD. Unlocks projects: saving over time accumulates threads into a project, with the project knowledge (its decisions, constraints, and architecture) maintained across them. Pro also unlocks team projects · invite teammates to work the same ground together.

Personal, standalone saves and loads stay free for everyone. Pro is the paid capability where saving over time turns into a durable, shared body of work.

Upgrading

From the console:

1. Open the Account page.
2. Click Manage subscription.
3. Complete Stripe Checkout · pay by card (3D Secure is supported).

Companies can enter a VAT number at checkout · it appears on your invoices.

Receipts & invoices

Stripe emails you a receipt for each successful payment, and for any refund.

You can also view and download your invoices any time from the Stripe customer portal · open it with the Manage subscription button on the Account page.

Managing your subscription

Manage subscription (Account page) opens the Stripe customer portal, where you can:

• Update your card / payment method.
• See your full invoice history and download invoices.
• Cancel the subscription.

Canceling

Canceling sets the subscription to end at the end of the current billing period. You keep Pro until that date · nothing changes mid-period · and then your account moves to Free.

• You get a confirmation email immediately when you cancel.
• You get a second notice when it actually switches to Free at period end.

What happens to your data on Free

Moving to Free never deletes anything.

• Every saved handover stays exactly where it is · loadable as always.
• Projects are preserved · they simply pause (project features need Pro) until you re-subscribe. Re-subscribe and everything is right where you left it: the threads, the accumulation, the project knowledge.
• Personal / loose saves keep working on Free, unchanged.

Refunds

For a refund, contact team@nativesoil.dev.